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AASHTO Journal

Pennsylvania DOT Recognized for Outstanding <br>Achievement in Information Technology

Pennsylvania Department of Transportation was recognized last week by the National Association of State Chief Information Officers (NASCIO) for the agency's "outstanding achievement in state government information technology."

NASCIO chose PennDOT for the honor in the Digital Government: Government to Business category for PennDOT's Highway Occupancy ePermitting system. In the past, the thousands of people each year who needed to secure a permit to use state roadways had to submit their application by hand or through the mail. PennDOT was able to make the process available electronically so applicants can submit all necessary materials online and easily check on the status of their application. Permits that used to take up to a month and a half to review are now returned to applicants in less than 10 days. PennDOT's ePermitting project was also a regional winner in the America's Transportation Awards, sponsored by the American Association of State Highway and Transportation Officials, AAA, and the U.S. Chamber of Commerce.

"This award represents the hard work and dedication of our employees who are driven to continually raise the bar on customer service," said PennDOT Secretary Barry Schoch in a statement. "That is what our ePermitting system is doing. We are thrilled to be recognized by NASCIO for this prestigious honor."

NASCIO's awards recognize states and information technology initiatives that highlight best practices, support public policy goals of state leaders, help government officials execute duties in an innovative way, and provide cost-effective service to the state's citizens. This year, NASCIO reports that it received more than 100 nominations for the awards in 10 separate categories.

More information regarding the NASCIO Awards, including a list of all 2012 winners, is available at bit.ly/nascioaward.

11/2/2012
Questions regarding this article may be directed to editor@aashtojournal.org.